Blue System (Middle East) Limited (BSMEL) makes every effort to protect your privacy and to keep your personal data confidential and secure. BSMEL can be contacted at Blue System (Middle East) Limited, Suite 702, Old Al Ahli Bank of Kuwait Building, Baniyas Road, Deira, PO Box 40086, Dubai, UAE, by e-mail at support@bluesystems.info or by using the link to “Customer Support” under About Us at www.bluesystems.info if you have any questions, comments or requests regarding this Privacy Policy or your personal data.
This policy (together with our Website Terms and Conditions) and any other agreements set out the basis on which any personal data BSMEL collects from you, or that you provide to BSMEL, will be processed by BSMEL.
Personal information which BSMEL may collect about you:
You may provide information voluntarily to BSMEL or a designated service provider at the time of registering to use the website, subscription information for any of BSMEL’s services or products (including, without limitation, name, address, e-mail and credit card details) or any requests for further services. If you contact BSMEL (or any member of BSMEL’s group), BSMEL may keep a record of that contact. BSMEL may also keep a record and details of transactions you carry out through the website and of your visits to the website, including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for BSMEL billing or subscription purposes or otherwise, and the resources that you access whilst on the website. BSMEL may also ask you for information if you report a problem or fault with the website or any services.
When you use the instant messaging service, BSMEL may additionally record information about your usage, the size of your contact list and any contacts you communicate with, the size and frequency of data transfers and any information displayed or clicked on the instant messaging interface. You may also choose to store the contents of text or messages.
BSMEL or a designated service provider may also collect information about your computer and communications equipment, including your IP address, website usage, operating system and browser type, for ease of system administration. This is done using “cookies” or similar electronic tools. Cookies contain information that is transferred to your computer's hard drive. You may refuse to accept cookies by activating the relevant setting on your browser. However, note that if you select this setting you may be unable to access certain parts of the website or services provided by BSMEL.
Unless you have adjusted your browser setting so that it will refuse cookies, BSMEL’s system will automatically issue cookies when you log on to the website.
Storing your data:
The data that BSMEL collects from you may be transferred to, and stored inside or outside the European Union (EU), including the USA. It may also be processed by employees of the BSMEL group or BSMEL’s suppliers. This transfer, storage and processing is for the purpose of administering your account or the provision of products and services which you have requested. By submitting your personal data, you agree to this transfer, storing and processing. A list of any suppliers and countries processing your data will be provided on request – see above for details of how to contact BSMEL.
The transmission of information via the Internet or other telecommunications medium is not completely secure. BSMEL cannot therefore guarantee the security of your data and any transmission of that data to BSMEL is sent at your own risk. Once BSMEL has received your data, it will take all steps reasonably necessary to ensure that it is treated securely and in accordance with this Privacy Policy.
Use of your data:
BSMEL uses the personal data held about you: (1) to provide you with information, products or services that you request from BSMEL or which BSMEL feels may be of interest to you (where you have expressly consented to be contacted for such purposes when registering on this website and only in relation to information, products or services of the BSMEL group); (2) to carry out its obligations arising from any contracts entered into between you and BSMEL (including, without limitation, administration or service activities in relation to your account); (3) to allow you to participate in interactive features of BSMEL’s services; (4) to notify you about changes to BSMEL’s services, terms and conditions, notices or website; or (5) to detect and prevent faults or breaches of BSMEL’s security network. On a regular basis, BSMEL deletes activity information associated with your account.
You will not receive direct marketing from companies outside the BSMEL group as a result of giving us your consent under (1) above. If we wish to allow a third party to send you direct marketing at any time we will in advance seek your consent before sharing your personal information with that third party. Whenever we send you direct marketing information about the BSMEL group’s products or services (usually by e-mail) we will tell you how you can unsubscribe from receiving such materials. Alternatively, simply e-mail us at our contact e-mail address above.
You may change any personal details held by BSMEL at any time by contacting BSMEL at the above location or following the relevant links on the subscriber area of the website. BSMEL reserves the right to impose restrictions on such requests, including if required to do so by applicable laws or moral considerations.
Disclosing your data:
BSMEL may disclose your personal information to any member of its group, which means subsidiaries, affiliates or ultimate holding company and its subsidiaries, as defined in section 736 of the UK Companies Act 1985 (the “Act”).
BSMEL will only disclose your personal information to third parties in the event that: (1) BSMEL sell any business or assets, in which case BSMEL may disclose your personal data to a prospective buyer of such business or assets; (2) BSMEL or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets; (3) BSMEL are required to disclose your personal data in order to comply with any legal obligation, or to enforce its terms and conditions of use, or to protect the rights, property, or safety, of its employees, shareholders, directors, customers, or others. This may include exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction; (4) you subscribe to the text message alert service, other services or download software.
Note that further use and/or disclosure of your personal information by any third party provider is not the responsibility of BSMEL. Such use and/or disclosure will be governed by that provider’s own privacy policy.
Linking:
The website may, from time to time, contain links to and from the websites of BSMEL partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that BSMEL does not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Security:
BSMEL uses reasonable administrative, technical, personnel and physical measures to safeguard your personal information from any unauthorized access, use or disclosure and to ensure its security and confidentiality. You are responsible for maintaining the security and confidentiality of your username and password.
Access:
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information BSMEL hold about you.
Updates:
The information in this notice reflects our current Privacy Policy. Any updates or amendments BSMEL may make to its Privacy Policy will be posted on this page and, where appropriate, will be notified to you by e-mail.
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